Showing 11-12 of 12 results:

• 

  B2B

  Driving Customer-centricity in Electricity Distribution

  Shifting the focus from infrastructure to customer

• 

  B2B

  Uncovering ‘black swan’ information in commercial contract renegotiation

  Forethought assisted in identifying the areas of focus and key pieces of information useful for contract re-negotiation and increased spend for major customer accounts for our client. In doing so, this information was used to inform the implementation of major automation initiatives and to assist in recontract negotiation.