Our thinking

We're committed to sharing our insights and thoughts on marketing science. Here you can read our experts cover topics including brand and communications strategy, customer experience design, and marketing and decision-science methods.

Analytics, Customer Experience, Engagement, Offer Optimisation

What Really Motivates Consumer Behaviour?

Ken Roberts Ken Roberts is Executive Chairman and founder of Forethought.

Analytics, B2B, Customer Experience, Engagement, Offer Optimisation, Brand Strategy, Creative Efficacy, Media

What’s Wrong With Your Brand Tracker

Ken Roberts Ken Roberts is Executive Chairman and founder of Forethought.

Analytics, B2B, Customer Experience, Engagement, Offer Optimisation, Brand Strategy, Creative Efficacy, Media

The Gen AI Drizzle Becomes Torrential

Ken Roberts Ken Roberts is Executive Chairman and founder of Forethought.

Analytics, B2B, Customer Experience, Engagement, Offer Optimisation, Brand Strategy, Creative Efficacy, Media

Trust Diagnostics Part Three: The full-blown crisis and the destruction of social license

Ken Roberts Ken Roberts is Executive Chairman and founder of Forethought.

Analytics, B2B, Customer Experience, Engagement, Offer Optimisation, Brand Strategy, Creative Efficacy, Media

Trust Diagnostics Part Two: Now That is a Troubling Development!

Ken Roberts Ken Roberts is Executive Chairman and founder of Forethought.

Analytics, B2B, Customer Experience, Engagement, Offer Optimisation, Brand Strategy, Creative Efficacy, Media

Trust Diagnostics Part One: It’s Just a Passing Concern

Ken Roberts Ken Roberts is Executive Chairman and founder of Forethought.

Analytics, Engagement, Brand Strategy, Creative Efficacy, Media

Trust – You Can’t Fatten A Pig On Market Day